Carebit

About Carebit. Carebit is a young, design-led healthcare technology company helping over 1500 private doctors across the UK run their practices more effectively and efficiently with our web and mobile platform, along with hundreds of thousands of their patients. For too long, medical software has been clunky, user-hostile and complicated, and we are changing that. Several customers have independently described us as ’the Apple of practice management software’. We are a bootstrapped, profitable and remote-first company of 30 people with 6 full stack engineers including the company’s founder, Dominic. Having been remote from day 1, we fully believe in its benefits. We do have a lovely office in London by the river for in-person collaboration when required, but this is not mandatory as we know some like in-person working and some prefer fully remote! About you. We’re looking for a Senior Support Engineer to work with our Support and Data Migration teams for day to day work troubleshooting and resolving technical customer issues. We’re specifically after someone who is curious, experienced and enjoys investigating and solving technical issues that vary from fixing simple bugs to small tweaks to existing features (e.g. adding a new column to a CSV export) to writing Ruby scripts to execute changes after a data migration to Carebit. You’ll likely have a strong software development background already. This is a hands-on role where you’ll be regularly shipping fixes and improvements to the core Carebit platform as well.